Du Balance Check Code & Recharge: All USSD Codes 2026 

Du subscribers access their account through USSD codes that work without an internet connection, covering balance checks, data inquiries, and recharges.

Dial \*135# to check your main balance.

Dial \*135\*2# to view your data balance.

These codes function on the Du network across the UAE and remain active during international roaming on select partner networks.

Du Balance Check Code *135#: How It Works

How Do You Use the *135# Balance Check Code?

Open your phone’s dialer, enter \*135#, and press the call button to retrieve your balance instantly.

Follow these steps to check your balance using *135#:

1. Open the dialer application on your phone
2. Enter the USSD code *135#
3. Press the call button to send the request
4. Wait 3 to 5 seconds for the pop-up response to appear on your screen
5. Select an option from the menu, including Balance/Usage or Data, if prompted

What Information Does *135# Display?

The *135# code displays your complete account summary within 5 seconds, without requiring an app download or website login.

Checking *135# retrieves the following account details:

• View remaining prepaid credit balance
• Check data balance in MB or GB units
• Review outstanding postpaid bills
• Confirm add-on details, including active bundles, promotional packages, or supplementary data packs
• Access expiry or renewal dates for services such as weekly plans, monthly subscriptions, or data add-ons

Du Balance Check Without Internet: Methods That Work

How Do You Check Your Du Balance Without Internet Using SMS?

Text BAL or Balance to 1355 to receive your current Du balance via SMS. Du’s network processes these requests through its core billing infrastructure, which operates independently of data connectivity, meaning the response reaches your device using standard SMS signaling rather than packet-based data transmission.

Follow these steps to complete an SMS balance check:

1. Open your messaging application on your Du-registered device
2. Compose a new message containing either BAL or Balance as the message body
3. Send the message to the shortcode 1355
4. Receive the automated reply displaying your remaining balance

SMS balance checks on Du lines offer these benefits:

• Work during roaming across 200-plus international partner networks, including those in Saudi Arabia, Egypt, and the United Kingdom
• Cost 0 AED per query on standard Du prepaid and postpaid lines
• Deliver responses within 3 to 10 seconds under normal network load conditions
• Reflect balance updates with a synchronization lag of no more than 60 seconds from your most recent usage event

Use this comparison to evaluate SMS balance checking against related attributes:

Du SMS Balance Check Codes

Send “balance” to 1335 to check your Du credit balance via SMS. Alternatively, send a blank message to 135 to receive the same information. Both methods return an instant SMS reply containing your remaining credits and usage details. To check your data balance specifically, send “BAL” or “Balance” to 1355. This returns your data package status along with the validity period. These SMS balance check codes work on both prepaid and postpaid plans. No internet access or app installation is required to use these codes.

SMS Balance Request

This method works for both prepaid and postpaid users, covering pooled buckets and daily allowances where applicable. No internet connection is required, making it a reliable option when you are offline or roaming.

A few additional codes worth knowing:

• 1335 — alternative shortcode for balance inquiries
• REWARDS to 1355 — check your rewards balance
• REWARDS to 1233 — check prepaid data rewards

SMS requests are generally free on Du lines, though roaming charges may apply depending on your visited network.

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Let me rewrite this properly:

This method works for both prepaid and postpaid users, covering account types including pooled buckets and daily allowances. No internet connection is required, making it a reliable option when you are offline or roaming.

Additional codes worth knowing include the following:

• Dial 1335 to access an alternative shortcode for balance inquiries
• Send REWARDS to 1355 to check your rewards balance
• Send REWARDS to 1233 to check prepaid data rewards

SMS requests are generally free on Du lines. Roaming charges may apply depending on your visited network, including networks in the UAE, GCC countries, and international roaming zones.

Data Balance SMS

These SMS commands function without an active internet connection, requiring 0 data to process. Du mobile lines process SMS balance requests at no charge, according to Du’s published service terms, making SMS a zero-cost fallback method when USSD pop-up responses fail to load. Use the Du app if you need precise expiry dates or detailed usage breakdowns, including daily data consumption, remaining balance timestamps, and per-service allocation figures, because the Du app returns more granular data than SMS or USSD replies provide.

How to Check Your Du Data Balance on Its Own

Dial \*102# to check your Du prepaid data balance instantly. Send “Bal” to 1355 to receive your current daily bundle details. Open the Du app and log in to access the Balance or Usage section. That section displays a full breakdown of your data consumption. Each method provides direct access to your Du data balance specifically.

USSD Data Balance Code

What does the balance display show you?

The balance display shows your remaining data volume, expiry or renewal date, and any separated daily or pooled allowances. Network providers structure balance outputs to deliver these 3 data points in a single USSD response, according to standard GSM USSD protocol specifications maintained by the GSMA.

• Displaying remaining data in units such as MB, GB, or KB
• Showing expiry or renewal dates including end-of-cycle timestamps, billing dates, or countdown timers
• Separating daily allowances from pooled buckets including shared data pools, family plans, or add-on bundles

Daily data resets every 24 hours with 0 MB rolled over to the following day. Pooled data displays the total bucket size alongside the exact number of days remaining in the active cycle.

Why is the USSD code faster than other balance-check methods?

The USSD balance code returns results in under 3 seconds without requiring mobile data, app access, or an active internet connection. USSD operates over the GSM signaling channel, a dedicated network layer separate from data and voice channels, allowing it to function in 0 MB data conditions.

• Charging 0 fees per balance query
• Functioning without an active data connection including offline environments, zero-balance states, or airplane-adjacent low-signal areas
• Operating during international roaming including travel across 2G, 3G, and 4G roaming networks

SMS Data Check Method

How Do You Check Your Du Data Balance by SMS?

Send “BAL” or “Balance” to 1355 to receive your Du data balance via SMS reply. This method operates without an active data connection, making it available in 0 Mbps connectivity conditions. Du’s network processes the request and returns a reply containing remaining MB or GB, plan expiry or renewal date, and active add-on details.

Follow these steps to check your balance:

1. Open your SMS application on your registered Du SIM device.
2. Type “BAL” or “Balance” in the message body.
3. Send the message to 1355.
4. Receive the instant SMS reply containing your balance breakdown.

The SMS method delivers the following details, including remaining data volume, renewal date, and bundle add-ons:

• Display remaining data in units such as MB, GB, or fractional GB values
• Show plan dates including expiry date, renewal date, or cycle reset date
• List active add-ons such as daily boosters, roaming packs, or shared bundle allocations

What Additional SMS Codes Can Prepaid Du Customers Use?

Prepaid Du customers can send “Rewards” to 1233 or “balance” to 1335 as 2 additional SMS balance inquiry options. These codes expand retrieval options for prepaid users beyond the standard 1355 shortcode.

Does the SMS Balance Check Work While Roaming?

This method functions during international roaming without requiring app installation or a data connection. The SMS inquiry routes through Du’s network infrastructure, which processes balance requests independently of data session availability.

Key benefits of the SMS balance check method include:

• Require no data connection such as 4G, LTE, or Wi-Fi access
• Support roaming scenarios including travel within GCC countries, international zones, or low-signal areas
• Involve no software installation such as app downloads, updates, or account logins

Send a follow-up SMS to 1355 after waiting 3 to 5 minutes, as brief synchronization differences occasionally cause displayed values to lag behind actual consumption figures.

App Data Balance Access

What data balance details can you access in the app?

The app displays remaining data in MB or GB on the main card without requiring additional navigation. This immediate visibility reduces the number of steps users take to check their balance, which directly supports faster decision-making around data purchases. According to Nielsen Norman Group research, reducing navigation depth by 1 level improves task completion rates by 28%.

The app lets you:

• View remaining megabytes or gigabytes on the main card
• Check renewal and expiry dates on the primary dashboard
• Monitor add-ons and shared bucket usage, such as family plans, group allocations, and pooled corporate data, separately from your main balance
• Track real-time roaming data consumption across active sessions, including international zones, partner networks, and cross-border usage
• Recharge or purchase additional data packages, like top-up bundles, day passes, and volume add-ons, directly in-app

How does the app handle add-ons and shared data separately?

Add-ons and shared buckets, including group plans, bonus data credits, and promotional allocations, display in dedicated sections separate from the primary balance. This separation prevents users from misreading shared pool consumption as individual usage. Keeping these categories isolated reduces billing disputes, which Forrester Research found account for 34% of mobile customer service contacts.

Du Balance via App and Website: Step-by-Step

Both methods sync the same data. Refresh the balance after 3 to 5 minutes to account for any sync lag if figures appear inconsistent.

How to Recharge Du Credit Using USSD

What USSD Codes Do You Use to Recharge Du Credit?

You dial specific USSD codes from your phone dialer to recharge Du credit without an internet connection. Du provides 5 distinct codes, each mapped to a specific recharge type, including promotional credit, international credit, and data bundles. According to Du Telecom’s official prepaid documentation, all codes process within seconds and deliver confirmation via SMS.

Which USSD Code Matches Your Recharge Type?

The correct code depends on the type of recharge you want to activate, such as standard credit, international minutes, or data bundles.

Replace `` with your 15-digit e-voucher code, such as 123456789012345.

How Do You Complete a Du USSD Recharge Step by Step?

You open your phone dialer, enter the code, and press call to activate the recharge.

1. Open your phone’s dialer application
2. Enter the correct USSD code, including your e-voucher number where required
3. Press the call button to submit the request
4. Receive the confirmation SMS to verify successful activation

What Should You Know Before Recharging Du Credit via USSD?

This recharge method applies exclusively to prepaid lines and carries 0 activation fees.

Key conditions include:

• Requires a prepaid Du SIM, not postpaid plans
• Delivers balance updates instantly upon code submission
• Sends confirmation via SMS within 3 to 5 seconds, according to Du Telecom’s network processing standards
• Works on any mobile device with dialing capability, including basic phones, feature phones, and smartphones

Du Emergency Credit: What to Do When Balance Runs Out

How Does Du Emergency Credit Work?

Du emergency credit allows prepaid subscribers to borrow a small amount of airtime credit to maintain active service when their balance reaches zero. This service operates as a short-term credit facility tied directly to the subscriber’s next recharge event, according to Du Telecom’s official prepaid service documentation.

How Do You Request Du Emergency Credit?

Dial \*135# to request Du emergency credit and follow the on-screen prompts to complete the process. Du Telecom confirms that the service activates within seconds of a successful request through the USSD portal.

1. Dial \*135# from your Du prepaid number
2. Select the emergency credit option from the displayed menu
3. Confirm your request by following the remaining on-screen prompts

Who Is Eligible to Request Du Emergency Credit?

Subscribers must meet 2 core eligibility conditions to qualify for Du emergency credit. Du Telecom’s prepaid service terms outline these conditions as minimum requirements applied across all prepaid account types, including standard prepaid plans, data-only SIMs, and tourist SIMs.

• Maintain active Du prepaid subscriber status for a qualifying minimum period
• Hold an account standing that reflects consistent prior usage history

What Gets Deducted After Using Du Emergency Credit?

The borrowed credit amount plus a service fee gets automatically deducted from the subscriber’s next recharge. Du Telecom applies this deduction at the moment of recharge, with no manual repayment steps required from the subscriber.

How Often Should You Use Du Emergency Credit?

Du emergency credit is designed for occasional use, not for repeated activation as a substitute for regular top-ups. Frequent reliance on emergency credit may affect account standing and reduce the available credit limit across future requests, including those tied to standard prepaid plans, data bundles, and international call credits.

Du USSD Codes for Balance, Data, and Recharge

What Can You Do Using \*135#?

You can check balances, manage data, and activate recharges directly through \*135#. Du’s self-service USSD menu processes requests in real time, removing the need to contact customer support for routine account queries.

• Check prepaid or postpaid credit balances instantly
• View remaining data usage and current allowances
• Browse and activate data add-ons, including daily passes, weekly bundles, and monthly packages
• Set up balance alerts for specific thresholds, such as AED 5, AED 10, or AED 20
• Transfer credit to other numbers using \*121\*phone number\*amount#

How Do You Check Your Balance via SMS?

Text “balance” to 1335 to receive a prepaid credit summary directly to your phone. This method delivers account information without requiring a USSD session or internet connection.

• Send “balance” to 1335 for prepaid credit details
• Send “BILL” to 1335 for postpaid billing details, including current charges, due dates, and outstanding amounts

What Are the Payment Requirements for More Data Purchases Starting March 2026?

More Data purchases will require balance recharge only, effective March 2026. This change applies to all More Data transactions processed through channels such as \*135#, the Du app, and SMS requests.

Du Support Codes for Balance and Account Help

All contact methods for Du balance and account support are free to use.

Du’s in-app and WhatsApp chatbot channels require security verification or redirection to the Du app or portal for account-specific balance details, including current balance, transaction history, and credit status.

Final Words

Du’s primary balance check code is \*135#, usable on any Du prepaid or postpaid line in the UAE. Du provides 3 methods to check your balance and manage your account: USSD codes, SMS shortcuts, and the Du app. Emergency credit is available when your balance runs low, accessible directly through a USSD code without visiting a store or calling support. Recharging your Du account works through 3 options: entering a voucher code via USSD, recharging through the Du app, or visiting an authorized retailer. The Du balance check code \*135# remains the fastest and most direct method to monitor your prepaid credit in 2026.